SecurityGateway for Email Servers v10.5

Message Log

The Message Log contains an entry for every message that your users send or receive. It lists the date and time the message was processed, the sender and recipient, and the subject of the message. It also lists the result of the delivery attempt, such as whether or not it was delivered, quarantined, or refused, and if it wasn't delivered it gives you a reason, such as the sender was blocklisted, the message contained a restricted attachment, or the like. Finally, each entry also lists the size of the message and its Message Score.

From the Message Log you can view the details of each message, including the transcript of its delivery and the message's content and source (when available). You can also mark messages as spam or non-spam to help refine SecurityGateway's Bayesian Learning features and more accurately categorize messages.

Log Files

You can use the Log Files section to view SecurityGateway's various log files stored in your Logs folder. Unlike the Message Log, the log files are not stored in the database, providing sortable lists and separate entries for each event. Instead, they are plain text files containing transcripts of the various SMTP connections and other functions that SecurityGateway performs. The All Log Files page under the Log Files section lists all of the log files contained in your logs folder, including the current log files and roll-over log files. From that page you can view any of the files listed. The other pages in the Log Files section provide shortcuts to view SecurityGateway's current log files, such as the system log, inbound and outbound logs, virus update logs, and more.

Configuration

The Configuration section provides a link to the Logging Configuration page, which is used to configure your logging preferences and options. On that page you can designate how extensive you want the level of detail to be for the data written to the Inbound, Outbound, and HTTP logs. You can also choose the type of log files to create: a standard set, a new set each day with the date incorporated into the filenames, or a new set each day with the day of the week incorporated into the filenames. Finally, you can choose various log file maintenance settings, such as how large a file can be before it will be saved and a new file started, how many of these "roll-over" files can be created, how long a file can exist before it will be archived, and more.