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There are several buttons on the toolbar at the top of the Message Log that you can use to perform a number of tasks:
•Refresh—Click this button to refresh the message log to display entries that may have been added since you started viewing the log.
•Search—Use the extensive search feature to filter the message log to display only specific messages. You can search the log based on whether the message was inbound or outbound, search for specific text in any header, search all dates or a range of dates, and more. To search the message log: click Show Search on the toolbar to open the search window, then choose your search criteria, and finally click the Search button in that window to perform the search. The Search window will then be hidden and the search results will appear in the Message Log. Click Show Search again to modify the search, or click X Cancel Search to cancel the search and return the Message Log to normal.
•Details—Select a message and then click this button (or double-click the message) to open the Message Information screen. This screen has three tabs: Transcript, Message, and Source. The Transcript tab contains the transcript of the delivery process, including the SMTP Session, internal processing, and so on. The Message tab contains the actual content of the message and has options to download the message and its attachments. This may or may not be available depending on how old the message is, whether or not the message was delivered successfully, and what options are enabled on the Data Retention page. The Source tab contains the message's source, including the message's headers, html code, and so on. The source may not be available if the message is old or SecurityGateway's Data Retention options are not set to save that information.
•Redeliver—Select one or more messages from the list and then click this button to redeliver them to the recipients. Use Ctrl+Click or Shift+Click to select multiple messages. This option can only be used when the message's content has not been deleted from the database.
•Spam—Select a message and click this button to mark the message as spam. This can help SecurityGateway more accurately identify spam messages in the future. This option will not be available when the Bayesian Learning features are disabled.
•Not Spam—Select a message and click this button to mark the message as non-spam. This can help prevent SecurityGateway from mistakenly identifying legitimate messages as spam in the future. This option will not be available when the Bayesian Learning features are disabled.
•Allowlist/Blocklist—Select a message and click Allowlist or Blocklist. Then click the address list to which you wish to add the sender or sender's domain: the user's list, domain's list, or the global list.
