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SecurityGateway for Email Servers v10.5

The Quarantine Options page makes it possible for you to override the "...quarantine the message" options located under many of the Security features; the quarantine can be overridden globally or for specific domains. Further, you can choose whether or not your users will individually be able to override the default quarantine options for their domain, and whether or not they will be able to view and manage the contents of their quarantine folder. Finally, you can also choose how often users will receive an email detailing the contents of their quarantine folder: never, daily, or weekly.

Messages

Hold quarantined messages on the SecurityGateway server

When this option is selected, any message matching the "...quarantine the message" criteria specified under any Security feature will be held on the SecurityGateway server. This is the default option.

Send users and email listing the contents of their quarantine folder:

When messages are held in quarantine on the SecurityGateway server, this option determines how often an email message will be sent to your users listed the contents of their quarantine.

Never

Choose this option if you do not wish to send each user a message listed his or her quarantine folder's contents.

Every XX hour(s)

Selected this option and specify a number of hours if you wish to send users the quarantine contents message at that interval.

Daily

When this option is selected, each account will receive a message each day outlining the contents of the user's quarantine folder. This is the default option.

Weekly

Choose this option if you wish to send the email once per week.

On the schedule specified below:

Click Add to open the Quarantine Report Scheduler, for creating a customized schedule for when the quarantine folder reports will be sent.

Schedule

Day(s)

When creating a new entry for the schedule, first select the day or days on which you wish the email to be sent. You can select: every day, weekdays (Monday thru Friday), weekends (Saturday and Sunday), or a specific day of the week. If you wish to include multiple specific days, create a separate scheduler entry for each day of the week.

Starting at...

Enter the time that you want the quarantine report to be sent. The time value must be in 24-hour format, from 00:00 to 23:59. If you want the report to be sent at regular intervals throughout the day, then you must also use the Ending at... and Recurring every [xx] minutes options below. If you want this entry to send only one report per day, then leave the Ending at... and Recurring every... options blank.

Ending at...

Enter the time that you want the recurring report emails to end each day. The time value must be in 24-hour format, from 00:01 to 23:59, and it must be greater than the Starting at... value.  For example, if the Starting at... value were "10:00" then this value could be from "10:01" to "23:59". Leave this option blank if you want the entry to send a single report each day rather than recurring reports.

Recurring every [xx] minutes

This is the time interval at which quarantine report emails will be sent between the designated Starting at... and Ending at... times.  Leave this option blank if you want the entry to send a single report each day rather than recurring reports.

Only include new messages quarantined since last email was sent

By default, each quarantine report includes a list of all messages contained in the quarantine folder. Check this box if you want the email to include only those messages that have been added to the quarantine folder since the last quarantine report was sent. A quarantine report will not be generated if there are no messages to include in the report.

When you are finished with your selections, click Save and Close to create the entry and add it to the Quarantine Configuration page.

Sort quarantine email by: [ Received | From | Subject | Score ]

Use this option to choose how you wish to sort the list of quarantined messages contained in the quarantine email. By default the list is sorted by the date the messages were received, but you can also choose to sort it by From, Subject, or spam score.

Include "View Message" option in quarantine email

Check this box if you wish to include a "View Message" option in the quarantine report email, to allow users to view their quarantined messages. This option is also located under: Main » My Account » Settings.

Include "Always Allow" option in quarantine list and email

By default, there is an "Always Allow" option in the quarantine list and quarantine report email. Uncheck this box if you do not wish to include the "Always Allow" option.

Include "Blocklist" option in quarantine list and email

When this option is checked, a link will be available in the user's list of quarantined messages and in the quarantine report email, which can be used to add a message sender's address to the blocklist.

Include "Blocklist Domain" option in quarantine list and email

When this option is checked, a link will be available in the user's list of quarantined messages and in the quarantine report email, which can be used to add a message sender's domain to the blocklist.

 

Allow mail server or client to filter quarantined messages

When this option is selected it will override each "...quarantine the message" option under the various Security features. Messages that would have been quarantined will instead be sent to the recipient, allowing the recipient's client or server to quarantine or filter them. By using the "For Domain:" drop-down list box at the top of the page, you can set this option globally or for individual domains.

...tag subject with [text]

Enable this option if you wish to add a tag to the subject of messages that would have been quarantined. This tag could be used by the recipient's client or server to filter messages.

...add header [text]

Enable this option if you wish to add a message header to messages that would have been quarantined. This header could be used by the recipient's client or server to filter messages. The default header is: "X-Spam-Flag: YES".

Users

The two user options below are identical to the two options of the same name located on the User Options page. Any change you make to the settings on one page will be duplicated on the other. The options are provided in both locations merely for your convenience.

Allow users to view and manage their own quarantine folders

When this option is enabled, users can view and manage incoming messages for them that were placed into quarantine. This allows them to reach the View My Quarantine page to release messages, delete them, and so on.

Allow users to modify their own quarantine settings

Click this option to allow each user to edit the quarantine settings located on the My Settings page.

Administrative Quarantine (All domains)

Use these options to specify when or if administrators will be sent an email that lists the contents of the administrative quarantine. These options are identical to the user quarantine report options outlined above.

Exceptions - Domains

If you select a specific domain in the "For Domain:" drop-down list box at the top of the page when configuring these settings, that domain will be listed here after saving the settings. Click the View/Edit link for the corresponding domain to review or edit its Quarantine Options settings, or click Reset to reset the domain's settings to the default Global values.