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SecurityGateway for Email Servers v10.5

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Allowlist

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The Allowlist is your personal list of allowed addresses. Adding an address to your allowlist can help prevent SecurityGateway from mistakenly identifying that sender's messages as spam or blocking them altogether. Typically you will add addresses to this list one at a time, but the allowlist also has an import feature that you can use to add multiple addresses at once contained in a text file. Further, your allowlist also has an export feature, which allows you to save the contents of the allowlist to a comma separated values (CSV) text file.

Adding Addresses to the Allowlist

To add an address to your allowlist, click New on the toolbar at the top of the page. This will open the Allowlist Entry page for adding the address (see below).

Editing an Allowlisted Address

To edit one of the allowlisted addresses, double-click the entry you wish to edit, or select the desired entry and then click Edit on the toolbar at the top of the page. This will open that entry in the Allowlist Entry page.

Deleting Allowlisted Addresses

To delete one or more of the allowlisted addresses, select the desired entries and then click Delete on the toolbar at the top of the page. You can select more than one entry by holding down the CTRL key while clicking each one. After clicking Delete, a confirmation box will pop up asking you if you are sure that you would like to delete the selected entries.

Importing Addresses to the Allowlist

To import a list of addresses to the allowlist, click Import on the toolbar at the top of the page. This will open the Import List page. Use the Browse button on this page to navigate to the text file containing the addresses that you wish to import, and then click Import Lists.

The text file must contain only one address per line, and you should create it using a regular text editor (such as Notepad) to avoid inadvertently inserting any unusual formatting or characters that could interfere with the import process.

Importing using a CSV File

If you wish to add a corresponding comment for each imported address, then you will need to use a CSV file when you import the addresses instead of using a simple list of addresses. You can use any plain text editor such as Notepad to create the CSV file. Simply create the file according to the format below and save it as filename.csv. The first line of the CSV file must be a mapping row, which allows SecurityGateway to know in what order the data will appear. Each item in this file must be contained in quotes and separated by a comma.

Format:

The CSV needs two columns: Value and Comments. The Value column is for the email addresses you wish to allowlist and the Comments column is for any notes you may wish to add regarding an entry. Any entry in the list that doesn't have a comment needs to have empty quotes to indicate that there is no comment for that entry.

Example CSV file contents:

"Value","Comments"

"myfriend@example.net","A comment about my friend."

"someone@example.org",""

"mister@domain.com","A comment about mister."

Exporting Addresses from the Allowlist

To export your Addresses Allowlist:

1.Click Export on the toolbar at the top of the page. This will open the File Download dialog.

2.Click Save.

3.Choose a file name and location for the file.

4.Click Save and then Close.

Allowlist Entry

This page is used for adding new addresses to the allowlist and for editing existing entries. It will be opened whenever you click New or Edit on the toolbar at the top of the list.

List Entry

Email Address:

In the first box, enter the email address that you wish to add to the allowlist. You can use an asterisk in the mailbox portion of the address to allowlist all addresses at that domain. For example, "*@example.org" would allowlist all messages from anyone at example.org.

Comment:

Use this area for any comments or notes you wish to make about this entry, for your own reference.

Save and Close

When you are finished with the entry, click Save and Close to save the entry to the allowlist.

Close

Click this button if you wish to close the Allowlist Entry page without saving it.