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SecurityGateway for Email Servers v10.5

Navigation: Messages/Queues > Message Queues

Queued for Delivery (Remote)

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Queued for Delivery is a queue for all messages that are to or from a remote address and waiting to be delivered, including those that were undeliverable and are currently in the retry system. From this page you can view any message in the queue, bounce a message back its sender, stop a message's delivery, or immediately retry delivery of a selected message or all messages in the queue. Each entry in the Queued for Delivery list shows whether the message is inbound or outbound, has a column listing the date and time the message was received, and has columns for the sender, recipient, subject, and size of the message, and a column for the Result of the delivery attempt.

There are several buttons on the toolbar at the top of the Queued for Delivery list that you can use to perform a number of tasks:

RefreshClick this button to refresh the list of queued messages, to display messages that may have been added since you came to the page.

SearchUse the extensive search feature to filter the list to display only specific messages. You can search based on whether the message is inbound or outbound, search for specific text in any header, search all dates or a range of dates, and more. To search the Queued for Delivery list: click Search on the toolbar to open the search window, then choose your search criteria, and finally click the Search button in that window to perform the search. The search results will appear below the search windowthe Queued for Deliver list will be filtered to display only message matching the search parameters. To hide the search window while retaining the filtered results below it, click Search on the toolbar again. When you are finished with your search, click Cancel in the search window to return the list to normal.

ViewSelect a message and then click this button to open the Message Information screen. This screen has three tabs: Transcript, Message, and Source. The Transcript tab contains the transcript of the delivery process, including the SMTP Session, internal processing, and so on. The Message tab contains the actual content of the message, and the Source tab contains the message's source, including the message's headers, html code, and so on.

Bounce—Select a message and then click this button to return, or "bounce", the message to the sender. This will stop attempts to deliver the message to its intended recipient.

Stop Delivery—Selecting one or more queued messages and then clicking this button changes the state of the messages to "Delivery Failed" and thus prevents them from being sent. However, if a message is already in the process of being delivered when this button is clicked, it will not stop that message from being sent.

Stop All—This is like the Stop Delivery option above except that it applies to all messages in the queue. If you filter the list using the Search feature, only those messages that appear in the list will be stopped.

Retry Delivery—Select a message in the queue and click this button to cause SecurityGateway to retry delivering the message immediately, rather than waiting for the next retry cycle.

Retry All—Click this button to cause SecurityGateway to attempt to deliver all queued messages immediately, rather than wait for the next retry cycle for each message.